BXBX NOVEL Chapter 192 - 192: Hotel Upgrade
The waitress recorded Yuan Xiao’s request in a small notebook and continued to ask politely, “Do you need a drink?”
“No, thank you.” After the waitress left, Yuan Xiao specially noted down the time.
Coupled with the order process just now, Yuan Xiao felt that although the waitress’ attitude was very good, the efficiency was really a little low.
Moreover, because they were not robots after all, it was inevitable that there would be mistakes. It was too troublesome to record the customers’ requests like she did just now. Not only was it a waste of time, but it was also easy to make mistakes.
After a few days of learning, Yuan Xiao had a deeper understanding of the advantages of electronic information technology.
“Would it be more convenient to install a machine in the restaurant that allows customers to order their own food?” She muttered softly.
Yuan Xiao looked around and realized that the environment in the restaurant was a little noisy. Some people were chatting, and some were calling for waiters. It sounded a little noisy.
“Perhaps we can give customers tools to contact the waiter at any time, or adapt the idea from other restaurants, like installing a button on the tables to summon the waiter so that everyone can easily and quietly call for them.” Yuan Xiao opened the notes app on her cell phone and recorded all her thoughts about the restaurant.
At the same time that Yuan Xiao put down her phone, the waitress walked to Yuan Xiao with a plate of fried rice.
“Your fried rice, no chili and onions, less salt.
Hearing the waitress’ words, Yuan Xiao raised her head and looked at her again. Although she was young, this girl seemed to be very serious and her service attitude was especially sincere.
“The dish was in served about eight minutes…” Yuan Xiao glanced at the time and felt that the time was alright. She took a bite of the fried rice in front of her. It was indeed prepared according to her request.
It seemed that the main problem with her parents’ restaurant was the hardware. If the facilities of the restaurant could be designed to be more advanced, the service experience and productivity of the restaurant would increase greatly.
Yuan Xiao ate the fried rice in front of her at the slowest speed, her eyes constantly observing the customers and waiters in the restaurant. Yuan Xiao realized that although there were a total of four waiters in the restaurant, the only one who was seriously working was the waitress who had just served her.
After the customer left, the other waiters would call the girl to clean up. Although she looked reluctant, she would still do as she was told.
Yuan Xiao did not expect such a bullying incident to happen in their small restaurant.
Yuan Xiao silently noted down one of the women in her thirties with the most overbearing attitude. She seemed to be a waitress recently hired by Feng Mei.
After Yuan Xiao finished eating, she had no intention of leaving. Instead, she sat quietly in her seat and stared blankly. When there were many people, Yuan Xiao’s existence was not obvious. However, as the number of customers in the shop decreased, the waitress just now also noticed Yuan Xiao.
“These fruits and snacks are free. You can have some. After you’re done, you can continue to get more of them from the counter.”
When Yuan Xiao saw the waitress bring a full plate of fruits and snacks to her, she thanked her in surprise.
The woman in her thirties also noticed Yuan Xiao and muttered a few words to the others beside her, as if she looked down on this young waitress’ actions.
Yuan Xiao slowly ate the fruits in front of her. It was almost 10 0’clock, and the customers were all about to leave. Shen Hai and Feng Mei did not come out either. The shop assistant Yuan Xiao had seen previously seemed to be tabulating the bill at the cashier. The four people standing in front of her were unfamiliar faces.
They clearly had some complaints about Yuan Xiao not leaving. The older one even specially ran over to clean up the cutlery in front of Yuan Xiao. However, when she returned, she saw that Yuan Xiao was still sitting on the spot and had no intention of leaving.
“Little girl, our shop is closing.” In the end, the woman could not help but walk up to Yuan Xiao.
The young waitress wanted to stop her, but when she saw the woman’s unfriendly gaze, she did not dare to step forward.
“Closing?” Yuan Xiao munched on melon seeds unhurriedly and said, “Isn’t it written on the door that the business runs till 11:30?”
“That’s when there are customers.” The woman had clearly lost her patience. According to the boss, if no customers were around, the waiters could get off work early at about 10 0’clock. She was unwilling to stay an extra hour just for this little girl.
“Am I not a customer?”
Seeing that Yuan Xiao was young, she said disdainfully without a care for Yuan Xiao’s feelings, “Customers are people with the ability to spend. If you keep eating free fruits like this, count your blessings if you’re not chased out..”